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Professional summary
Cabin crew with four years of short and medium-haul operations across a 1,900-flight record, certified on A320 family and B737-800. Consistent 4.8/5 onboard service scores, three documented medical events managed without diversion, and fluent English, Spanish and Portuguese. Seeking to bring multicultural service delivery and safety-first discipline to Emirates' long-haul network.
Experience
Lauda EuropeSenior Cabin Crew
- Operated 780+ sectors on A320 family aircraft across 24 European destinations with a 100% on-time cabin readiness record.
- Led the cabin as Number 1 on 140 rotations, briefing crews of four and coordinating with the flight deck on turnaround targets of 25 minutes.
- Managed three in-flight medical events using MedLink protocol; all resolved onboard with no diversion.
- Mentored 11 new joiners through line training and signed off nine for independent operation.
Air EuropaCabin Crew
- Delivered safety and service duties on B737-800 across domestic and North African routes, averaging 4.8/5 in passenger service audits.
- De-escalated 20+ disruptive passenger situations under the airline's Level 1 procedure with zero escalation to authorities.
- Completed 100% of recurrent safety and emergency procedure checks first time.
Meliá Hotels InternationalGuest Relations Agent
- Handled premium guest requests in three languages at a 400-room five-star property.
- Resolved service complaints at first contact in 92% of cases.
Education
Universidad Complutense de MadridBA Tourism Management
Certificates
- EASA Cabin Crew Attestation (valid to 2029)
- Safety & Emergency Procedures — A320 family, B737-800
- Aviation First Aid & AED, recurrent 2026
- Dangerous Goods Awareness — Category 11
- Crew Resource Management (CRM), recurrent 2026
Licences
- EASA Cabin Crew Attestation No. ES-CCA-000000
- Class 2 aeromedical certificate
Flight hours
Total sectors1,900
AircraftA320 family, B737-800
Number 1 rotations140
Skills
- Safety & emergency procedures
- Conflict de-escalation
- Crew resource management
- Premium cabin service
- Multicultural teamwork
- First aid & AED
Languages
- English — C1 (IELTS 7.5)
- Spanish — Native
- Portuguese — B2
- French — A2
References
Available on request.